Contact information
Contact Information
Welcome to Konoco. We value our customers and strive to provide a transparent, responsive shopping experience. If you have any inquiries regarding our products, orders, shipping, or returns, please do not hesitate to contact our dedicated customer support team.
Official Customer Support
| Store Name: | Konoco |
| Legal Operating Entity: | PRIMEEDGE CABINETS PTY LTD (ACN: 698 148 006) |
| Customer Support Email: | support@konoco.shop (Response within 24 hours on business days) |
| Customer Support Phone: | +61 (468) 256 365 |
| Official Website: | www.konoco.shop |
| Corporate & Registered Address: | Victoria, Australia (Registered under the Corporations Act 2001) |
Business Hours
Our online support and processing facility operates during the following hours:
- Monday to Friday: 9:00 AM – 6:00 PM (GMT+10 / Australian Eastern Standard Time)
- Saturday & Sunday: Closed (Inquiries received on weekends will be prioritized and resolved on the following Monday morning).
Customer Service Standards
We ensure that all communication is fully documented for quality assurance. For order-specific inquiries, please include your full name, email address used during checkout, and your 4-digit or 5-digit Konoco order number (e.g., #1001) to allow our representatives to assist you immediately.