Privacy Policy

Last Updated: May 2026

This Privacy Policy describes how Konoco (the "Site", "we", "us", or "our"), operated under the official corporate ownership of PRIMEEDGE CABINETS PTY LTD (ACN: 698 148 006), a registered proprietary company in Victoria, Australia, collects, uses, maintains, and discloses your personal information when you visit, utilize our services, or make a purchase from www.konoco.shop (the "Site") or otherwise communicate with us regarding our commercial services targeted at consumers within the United States.

We are fully committed to protecting your privacy rights. This document has been constructed in total conformity with the Federal Trade Commission (FTC) guidelines, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable United States state-level data protection statutes.

1. Personal Information We Collect

When you interact with the Site, we collect certain categories of personal information necessary to fulfill your transactions, optimize your browsing experience, and guarantee account security. The specific categories of information gathered include:

Category	Specific Examples of Data Collected	Source of Collection
Device & Usage Information	Web browser version, IP address, device type, time zone offsets, cookie identifiers, specific pages or items viewed, search phrases utilized, and structural interaction data.	Collected automatically via tracking technologies (Cookies, log files, web beacons, and tracking pixels).
Order & Billing Information	Customer full name, verified billing address, complete shipping address, telephone number, and email address. (Payment card tokenization is completely managed by standard encrypted tier-1 processors).	Provided directly by the user during the checkout sequence.
Customer Support Information	Email correspondence records, phone call logs, order history inquiries, and specialized notes regarding product support tickets.	Provided directly by the user via formal email communication or telephonic calls.

2. How We Utilize Your Personal Information

PRIMEEDGE CABINETS PTY LTD uses your personal data under strict legal parameters to conduct business operations and fulfill consumer expectations. We process this data to:

• Execute Transactions: Process your card checkout details, coordinate nationwide free shipping logistics, issue direct commercial invoices, and execute refunds or order changes.
• Risk & Fraud Prevention: Scan incoming orders and IP logs against automated machine threats to protect both consumers and the Site from unauthorized transactions or identity theft.
• Customer Support: Respond directly to your service requests sent to our dedicated endpoint at support@konoco.shop.
• Legal Compliance: Adhere to tax reporting laws, corporate documentation regulations, and regulatory mandates enforced by state or federal enforcement agencies.

3. Sharing of Personal Information with Authorized Third Parties

We do not share your private data with malicious parties. We partner exclusively with established, regulated third-party processors to help us manage our commercial operations efficiently. Your data is shared with:

• Shopify / Platform Provider: To host our e-commerce framework and securely database our digital storefront activities. You can read more about how Shopify handles your Personal Information here: https://www.shopify.com/legal/privacy.
• Merchant Processors (Visa, Mastercard, PayPal): To securely receive and settle financial checkouts. No credit card records are permanently retained on our servers.
• Logistics and Fulfillment Networks (USPS, UPS, FedEx, DHL): To print accurate shipping labels, arrange domestic transit, and ensure secure physical package distribution.

4. Tracking Technologies (Cookies & Pixels)

Our website utilizes digital Cookies, log metrics, and Web Pixels to ensure the correct functionality of our shopping cart system and store settings. A "Cookie" is a small file transferred to your local computer or phone drive that helps the store remember your preferences. You have the right to alter your personal browser preferences to refuse cookies at any time; however, disabling cookies may disrupt specific checkout automated pathways on our Site.

5. United States Regional Consumer Rights (CCPA/CPRA/VCDPA)

Depending on your state of residence within the United States (including California, Virginia, Colorado, Connecticut, Utah, and others), you are granted specific statutory privacy privileges under local legislation. These rights include:

• The Right to Know & Access: The right to request disclosure of the specific categories and exact pieces of personal data we have collected about you over the preceding 12 months.
• The Right to Correction: The right to demand that we correct inaccurate or incomplete personal records concerning your customer identity.
• The Right to Deletion: The right to request that we permanently delete your gathered personal records from our databases, subject to certain legal exceptions (such as open order fulfillments or financial audit requirements).
• The Right to Non-Discrimination: We will never deny you service, alter our pricing, or provide a lower quality of service because you choose to exercise your legal privacy rights.

To exercise any of these privacy privileges, please submit a verified request directly to our regulatory inbox at support@konoco.shop. We are required to verify your identity before resolving your request, and we will fulfill verified requests within 45 days as mandated by law.

6. Data Retention Protocols

When you execute an order through www.konoco.shop, we maintain your Order Information within our secure administrative database to fulfill federal tax requirements, corporate bookkeeping audits, and to ensure your 30-Day Free Return eligibility remains trackable. This data is retained securely until you formally submit a deletion request.

7. Minor Privacy Framework (COPPA)

Our e-commerce store is designed strictly for adults and individuals who have reached the legal age of majority. We do not intentionally or knowingly collect identifiable data from children under the age of 13. If a parent or guardian discovers that a minor has provided us with personal information, please notify us immediately at support@konoco.shop so we can delete the information from our servers.

8. Updates to This Privacy Policy

We reserve the correct legal authority to modify this Privacy Policy periodically to reflect structural adjustments to our operational tracking frameworks or state-level legal updates. Any updates will be published immediately on this page with an updated modification date.

9. Contact Our Data Privacy Officer

For questions regarding our privacy rules, to exercise your statutory state data rights, or to submit a formal data inquiry, please contact our data desk:

Brand Identifier: Konoco
Corporate Operator: PRIMEEDGE CABINETS PTY LTD (ACN: 698 148 006)
Electronic Support Desk: support@konoco.shop
Telephonic Line: +61 (468) 256 365